Privacy Policy

Last updated: 15 July 2026

This Privacy Policy describes our collection policies and procedures, alluse and disclosure of informationuser when using the service and illustrates the rights ofuser regarding privacy and the ways in which the law protects him.

We use the personal data of theuser to provide and improve the service. Using the service, luser consents to the collection and allUse of information in accordance with this Privacy Policy. This Privacy Policy was created with lhelp with a privacy policy generator.

Interpretation and definitions

Interpretation

Words whose initial letter is capitalized have the meaning defined in the conditions set out below. The following definitions will have the same meaning regardless of whether they appear in the singular or plural.

Definitions

For the purposes of this Privacy Policy:

Account Indicates a unique account created to allow alluser to access our service or parts of it.

Affiliate indicates aentity that controls, is controlled by or is subject to common control with a party; “Control” means the ownership of 50% or more of the shares, shares or other securities with voting rights for theelection of directors or other managing authorities.

Society (indicated in this Privacy Policy also as “the company”, “we”, “us” or “our / s / s”) indicates Apulian Gems.

Cookies They are small files placed on your computer, mobile device or any other Dell deviceuser from a website and containing, among the different uses, information on the browsing history ofuser on that site.

Country Indicates: Italy.

Device Indicates any device that can access the service, such as a computer, mobile phone or tablet.

Personal Data (or “Personal Information”) Indicates any information relating to an identified or identifiable natural person.

We use the expressions “personal data” and “personal information” interchangeably, unless a law uses a specific term.

Service Indicate the website.

service provider Indicates any natural or legal person who processes the data on behalf of the Company. The term includes third-party companies or persons appointed by the Company to facilitate the service, provide the service on behalf of the Company, perform services related to the Service or assist the Company inanalysis of the methods of use of the service.

Usage data indicates the data collected automatically, generated byuse of the service or frominfrastructure of the service itself (for example, the duration of a page visit).

Website Indicates Apulian Gems, accessible ataddresshttps://apuliangems.it/.

User Indicates the natural person who accesses the service or uses it, or the company or other legal person on whose behalf such a natural person accesses the service or uses it, as appropriate.

Collection and use of personal data

Types of data collected

Personal data

During theuse of our service, we could ask alluser to provide us with some identifiable personal information that can be used to contact or identify him. The identifiable personal information may include, without limitation:

  • Email address
  • Name and surname
  • Telephone number

Usage data

Usage data is automatically collected during theuse of the service.

Usage data may include information such as lInternet protocol address of the deviceuser (for example, lIP address), the type and version of the browser, the pages of our service visited byuser, date and lTime of visit, time spent on such pages, unique device identifiers and other diagnostic data.

When theuser accesses the service via a mobile device, we may automatically collect certain information, including, by way of example, the type of mobile device used, lunique mobile device ID, lMobile device IP address, mobile operating system, type of mobile Internet browser, device unique identifiers and other diagnostic data.

We may also collect the information that the browser ofUser sends every time you visit our service or access it via a mobile device.

Tracking technologies and cookies

We use cookies and similar tracking technologies to monitor theactivities on our service and store certain information. The tracking technologies used include beacons, tags and scripts, used to collect and monitor information, as well as to improve and analyze our service. The technologies used can include:

  • Browser cookies or cookies. A cookie is a small file placed on the deviceuser. LUser can configure the browser to refuse all cookies or signals when a cookie is sent. However, if theUser does not accept cookies, may not be able to use some parts of our service.
  • Web beacons. Some sections of our service and our emails may contain small electronic files known as web beacons (also called Clear GIFs, Pixel Tags, and Single Pixel GIFs), which allow the company, for example, to count users who have visited certain pages or opened ae-mail and process other website-related statistics (for example, log the popularity of a given section and verify thesystem and server integrity).

Cookies can be “persistent” or “session”. Persistent cookies remain on your personal computer or mobile deviceuser even when not connected, while session cookies are deleted as soon as theuser closes the browser.

Where required by law, we use non-essential cookies, such as analytical, advertising and remarketing cookies, only with the consent of theuser. LUser can withdraw or change their consent at any time using the Cookie Preferences Management Tool, if available, or through the browser or device settings. The revocation of the consent does not affect the lawfulness of the processing based on the consent before the revocation.

We use both session cookies and persistent cookies for the following purposes:

Necessary / essential cookies

Type: Session cookies

managed by: us

Purpose: These cookies are essential to provide allUser the services available through the website and allow him to use some features. They help authenticate users and preventfraudulent use of accounts. Without these cookies, the services requested byUser cannot be provided and we use these cookies exclusively to provide such services.

acceptance cookie of theCookie policy

Type: persistent cookies

managed by: us

Purpose: These cookies help you identify if users have accepted theUse of cookies on the website.

Functionality cookies

Type: persistent cookies

managed by: us

Purpose: These cookies allow us to remember the choices made byuser during theUse of the website, such as access data or language preference. The aim is to offer amore personalized experience and prevent theuser must re-enter their preferences on each visit.

For more information on the cookies used and available options, see our Cookie Policy or the Cookie section of this Privacy Policy.

Use of personal data

The Company may use personal data for the following purposes:

Providing and maintaining our service: including monitoring ofuse of the service.

manage theDell accountUser: Manage the registration of theuser to the service. The personal data provided may allow theAccess to several features of the service available to registered users.

Execution of a contract: develop, fulfill and execute the purchase contract relating to products, articles or services purchased byuser or any other contract concluded with us through the Service.

Contact LUser: Contact Luser via e-mail, phone calls, SMS or other equivalent forms of electronic communication, such as push notifications of aMobile application, regarding updates or information notices relating to contractual features, products or services, including security updates, when necessary or reasonable for their implementation.

Provide news and offers: provide allUser News, special offers and general information on other goods, services and events proposed by us similar to those already purchased or on which luser has requested information, unless he has chosen not to receive such communications.

manage requests fromUser: take charge and manage the requests addressed to the company.

Corporate operations: Use personal data to evaluate or carry out a merger, transfer, restructuring, reorganization, dissolution or other sale or transfer of a part or all of our assets, whetherScope of business continuity both in the event of bankruptcy, liquidation or similar proceedings, if the personal data held on the users of the service are among the transferred assets.

Other purposes: use the information of theUser for other purposes, such as data analysis, identification of usage trends, delleffectiveness of promotional campaigns and improvement of the service, products, services, marketing andexperience of theuser.

We may share the personal data of theuser in the following circumstances:

  • with service providers: we may share personal data with service providers to monitor and analyze luse of the service and to contact luser.
  • For corporate transactions: We may share or transfer personal data in relation to, or during negotiations for, a merger, sale of company assets, financing or acquisition of all or part of our business by aother company.
  • With Affiliates: We may share personal data with our affiliates, to whom we will request to comply with this Privacy Policy. The affiliates include our parent company and any other subsidiary, joint venture partner or company controlled by us or under joint control.
  • With Business Partners: We may share personal data with our business partners to offer certain products, services or promotions.
  • with other users: if the service offers public areas, the information shared by theUser or interactions carried out in such areas can be viewed by all users and publicly disseminated even outside the service.
  • with the consent ofUser: We may disclose personal data for any other purpose with the consent of theuser.

Storage of personal data

The Company will keep the personal data of theuser only for the time necessary for the purposes indicated in this Privacy Policy. We will retain and use personal data to the extent necessary to fulfill our legal obligations (for example, if we are required to keep the data to comply with the applicable legislation), resolve disputes and enforce our agreements and policies.

Where possible, we apply shorter retention periods and/or reduce theidentifiability by eliminating, aggregating or anonymizing data. Unless otherwise indicated, the periods listed below represent maximum periods (“up to”) and we may delete or anonymize the data before when they are no longer necessary for the related purpose. We apply different retention periods to different categories of personal data, based on the purpose of the processing and legal obligations.

Dell informationAccount

  • User account: kept for the duration of the reportaccount and up to 24 months after closing, in order to manage any issues following the termination or resolve disputes.

Dell datacustomer service

  • Assistance and correspondence tickets: up to 24 months from closing the ticket, to manage subsequent requests, monitor the quality of the service and defend against any legal claims.
  • Chat transcripts: up to 24 months for quality control and staff training purposes.

Usage data

  • Website analysis data, including cookies, IP addresses and device identifiers: up to 24 months from collection, to allow us to analyze trends in compliance with data protection principles.
  • Server logs, including IP addresses and access times: up to 24 months for security monitoring and solving technical issues.

Usage data is stored in accordance with the periods described above and can only be stored longer where necessary for safety, fraud prevention orfulfillment of legal obligations.

We may keep personal data beyond the periods indicated above for the following reasons:

  • Legal obligation: the law requires us to keep specific data, such as accounting documents for tax authorities.
  • Legal claims: data is necessary to ascertain, exercise or defend a right in court.
  • explicit request of theUser: Luser asks us to keep specific information.
  • Technical limitations: Data is present in backup systems subject to programmed deletion.

LUser can request information on the storage times of their personal data by contacting us.

At the expiry of the retention periods, we safely delete or anonymize personal data according to the following procedures:

  • Elimination: Personal data is removed from our systems and is no longer actively processed.
  • Storage in backups: Residual copies can remain in encrypted backups for a limited period, consistent with our backup retention plan, and are not restored unless required related to security, disaster recovery or legal obligations.
  • Anonymization: in some cases we transform personal data into anonymous statistical data that cannot be traced back touser. These anonymised data can be kept indefinitely for research and analysis purposes.

Transfer of personal data

The information of theUser, including personal data, are processed at the operational offices of the Company and in any other place where the parties involved in the processing are located. This means that such information may be transferred and stored on computers located outside the state, province, country or other jurisdiction of theuser, where the data protection legislation may differ from that applicable in its jurisdiction.

Where required by applicable legislation, we will ensure that international transfers of personal data are subject to adequate guarantees and, where appropriate, additional measures. The Company will take all measures reasonably necessary to ensure that theuser are treated safely and in accordance with this Privacy Policy; No personal data transfer will take place to aorganization or country in the absence of adequate controls, including those relating to the security of data and other personal information.

Deletion of personal data

LUser has the right to delete or request that we assist him in deleting the personal data collected concerning him or her.

Our service can offer alluser the ability to delete certain information directly frominterior of the service.

LUser can update, edit or delete their information at any time by logging into their account, if available, and by visiting the Settings section that allows you to manage your personal information. You can also contact us to askaccess, rectification or deletion of the personal data provided.

Please note, however, that we may be required to retain certain information if there is a legal obligation or aAnother legal basis.

disclosure of personal data

Corporate operations

If the Company is involved in a merger, acquisition or sale of goods, the personal data of theuser could be transferred. We will provide a notice before personal data is transferred and become subject to a different privacy policy.

public authorities and forces of theorder

In certain circumstances, the Company may be required to disclose the personal data of theuser if required by law or in response to valid requests from public authorities, such as a court or agovernment authority.

Other legal obligations

The Company may disclose personal data, believing in good faith that such action is necessary for:

  • fulfill a legal obligation
  • protect and defend society’s rights or assets
  • prevent or investigate possible offenses related to the service
  • protect the personal safety of users of the service or the public
  • protect yourself from legal responsibilities

Security of personal data

The security of personal dataUser is important to us, but it should be remembered that no method of transmission over the Internet or electronic archiving is 100% secure. Although we are committed to using commercially reasonable means to protect personal data, we cannot guarantee its absolute security.

Privacy of minors

Our service is not aimed at people under the age of 16. We do not knowingly collect personal information identifiable by children under 16. If theUser is a parent or guardian and knows that the minor has provided personal data, is invited to contact us. If we become aware that we have collected personal data from a child under 16 without the verification of parental consent, we will take measures to remove such information from our servers.

Should we be based on consent as a legal basis for the processing of information and the country ofUser requests the consent of a parent, we may request such consent before collecting and using the information.

Links to other websites

Our service may contain links to websites not managed by us. By clicking on a third-party link, luser will be directed to the third party site. We strongly recommend that you consult thePrivacy Policy of each site visited.

We do not exercise any control and do not assume any responsibility for the content, privacy policy or practices of third-party sites or services.

Changes to this Privacy Policy

We may periodically update this Privacy Policy. We will inform Luser of any changes by publishing the new privacy policy on this page.

Before the change becomes effective, we may inform theuser via e-mail and / or through a clearly visible notice on our service and we will update the “last update” date reported atBeginning of this Privacy Policy.

It is advisable to periodically consult this Privacy Policy to check for any changes. Changes become effective when they are posted on this page.

Contacts

For any questions related to this privacy policy, you can contact us:

  • By visiting this page of our website:https://apuliangems.it/privacy-policy